Skilled Service Technician

Description:

Come work for a family-owned and operated business that helps people protect their greatest investment: their homes. Acculevel is the premier foundation repair and waterproofing company in the central midwest. Indiana-based, our service area includes Indiana, Illinois, Kentucky, Ohio and Michigan.

Our priorities are to invest in the success of our employees while providing exceptional service to our customers. This is a true team environment; we are growing rapidly and seeking the right people to help us grow our business while maintaining exceptional standards of customer service.

Responsibilities:

• Build & maintain relationships with customers & co-workers
• Be an expert on all Acculevel products/services
• Resolve conflict with unhappy customers
• Evaluate potential misdiagnosis or under-diagnosis of an issue
• Present best and most accurate solution to homeowner
• Negotiate costs of new or additional work that may have become necessary

Requirements:

• Excellent verbal/written communication skills
• Problem-solving skills are a must
• Ability to work independently without a lot of supervision
• Valid driver’s license
• Physically able to inspect crawl spaces, basements, etc.
• Comfortable using or being trained to use customized software & technology
• Background check and drug screening are part of our hiring process.

Qualifications:

• Plumbing and/or electrical knowledge is preferred

Education:

• High school or equivalent (Preferred)

Experience:

• 3-5 years of sales experience
• 3-5 years with the building trades, preferably in foundation systems, water drainage, and concrete work.
• 3-5 years of customer relations experience

Benefits:

• Health, dental, vision, & 401K matching
• Hotel costs and per diem for food if staying overnight
• Work cell phone and iPad
• All necessary tools & equipment
• Acculevel branded polo shirts
• Paid time off

Supplemental pay types:

• Bonus pay
• Commission pay

Schedule:

• Monday to Friday
• Weekend availability

COVID-19 considerations:

How to Apply