An experienced Acculevel project manager will arrive at the property and perform a full inspection of any of the reported symptoms. Measurements, drawings and other details such as photographs may be taken. A contract outlining the proposed work will be provided.
Helical piers require some large equipment that is capable of applying enough pressure on the pier to pierce the ground. Precise monitoring equipment is also brought along to make sure any adjustments are done with precision.
Since helical tie-backs are installed to provide lateral support, a hole in the foundation wall is made for access during installation of the pier. The hole created is usually small so that it can be easily covered.
While being constantly monitored, the piers are driven into the ground using special equipment. Once a desired PSI and depth is reached, a bracket and plate are attached to the pier which secures the entire installation.
If you think you may need Tie Backs, it is possible you are experiencing some or all of the following symptoms. If you are not, these symptoms may appear over time if left untreated. It is not uncommon that a homeowner is requiring several services at once and may have symptoms that are inconsistent with the following graphic.
Cracked Interior Walls
Cracked Foundation Walls
Decreased HVAC Efficiency
Subject to the terms and conditions of customer's contract with Acculevel, this warranty covers the replacement and / or adjustment of failed helical anchor foundation support. Area of warranty is confined solely to the area of 4 ft on either side of the anchor installation by Acculevel Inc. Warranty does not cover acts of God or nature such as flood, tornado, hurricane, soil creep, frost heaving, or consequential as a result of these and / or any structural changes to the area, as determined in Acculevel's sole discretion.
Warranty claims must be submitted in writing to Acculevel Inc. 9495 N. Waldron Rd. Rossville, IN 46065. Once a claim has been filed, a field representative will visit the structure to evaluate the failure described and cause of the failure and contact the manufacturer as to the claim. The component in question will be exposed and elevations recorded. In approximately one month the components will be re-evaluated and elevations recorded again. This will determine the necessary action to be taken to ensure the structure is supported properly. Acculevel has the sole discretion to determine replacement or adjustment under this warranty. This warranty is made in lieu of all other warranties expressed or implied, including but not limited to warranty of fitness for a particular purpose and warranty of merchantability, and of all other obligations on contractor's part. This is not a warranty for, and Acculevel has no liability for, direct, indirect, special, incidental, or consequential damages on any claim. The remedy provided in this warranty is customer's sole and exclusive remedy. Warranty is activated when final payment is received.
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