866-953-1501

Quality Control Technician

Salary:

$15-18/hour, depending on experience & skill level
Opportunity for commission and bonus pay

Position Type:

Full-time, permanent

Job Location:

Lafayette, IN

Location Type:

Remote, on-the-road

Description:

Come work for a family-owned and operated business that helps people protect their greatest investment: their homes. Acculevel is the premier foundation repair and waterproofing company in our region.

Our priorities are to invest in the success of our employees while providing exceptional service to our customers. This is a true team environment; we are growing rapidly and seeking the right people to help us grow our business while maintaining exceptional standards of customer service.

We are looking for a quality control technician who can perform a thorough home inspection, ensure all work has been completed in compliance with the signed contract, investigate the customer’s concerns, and determine the best course of action that will lead to a satisfied customer experience.

Responsibilities:

  • Schedule appointments and inspections with customers
  • Listen to, document, and address customer concerns/expectations
  • Build & maintain relationships with customers & co-workers
  • Maintain accurate and detailed records, complete with job site photos as needed.
  • Perform basic construction tasks such as crack sealing, tuckpointing, sump pump maintenance, etc.
  • Negotiate costs of new or additional work that may have become necessary

Requirements:

  • Excellent verbal/written communication skills
  • Problem-solving skills are a must
  • Ability to work independently without a lot of supervision
  • High school diploma or equivalent
  • Basic math and geometry skills required
  • Physically able to inspect crawl spaces, basements, etc.
  • Comfortable using or being trained to use customized software & technology
  • Background check and drug screening are part of our hiring process.

Qualifications:

  • 3-5 years with the building trades, preferably in foundation systems, water drainage, and concrete work
  • 3-5 years of customer relations experience
  • Ability to read & decipher shop drawings, floor plans, etc.
  • Job-related certifications are preferred
  • Valid driver’s license and an acceptable MVR to meet Company Vehicle Policy are required
  • Plumbing and/or electrical knowledge is preferred

Benefits:

  • Health, dental, vision, & life insurance
  • 401K matching
  • Company vehicle and gas card
  • Hotel costs + per diem for food if staying overnight
  • Work cell phone and iPad
  • All necessary tools & equipment
  • Acculevel branded shirts
  • Paid time off

Supplemental pay types:

  • Opportunity for commission/bonus pay

Schedule:

  • Monday to Friday

COVID-19 considerations:

N/A

How to Apply

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