Quality Control Technician

Description:

Our priorities are to invest in the success of our employees while providing exceptional service to our customers. This is a true team environment; we are growing rapidly and seeking the right people to help us grow our business while maintaining exceptional standards of customer service.

We are looking for a quality control technician who can perform a thorough home inspection, ensure all work has been completed in compliance with the signed contract, investigate the customer’s concerns, and determine the best course of action that will lead to a satisfied customer experience.

Responsibilities:

• Schedule appointments and inspections with customers
• Listen to, document, and address customer concerns/expectations
• Build & maintain relationships with customers & co-workers
• Maintain accurate and detailed records, complete with job site photos as needed.
• Perform basic construction tasks such as crack sealing, tuckpointing, sump pump maintenance, etc.
• Negotiate costs of new or additional work that may have become necessary

Requirements:

• Excellent verbal/written communication skills
• Problem-solving skills are a must
• Ability to work independently without a lot of supervision
• High school diploma or equivalent
• Basic math and geometry skills required
• Physically able to inspect crawl spaces, basements, etc.
• Comfortable using or being trained to use customized software & technology
• Background check and drug screening are part of our hiring process.

Qualifications:

• 3-5 years with the building trades, preferably in foundation systems, water drainage, and concrete work
• 3-5 years of customer relations experience
• Ability to read & decipher shop drawings, floor plans, etc.
• Job-related certifications are preferred
• Valid driver’s license and an acceptable MVR to meet Company Vehicle Policy are required
• Plumbing and/or electrical knowledge is preferred

Benefits:

• Health, dental, vision, & life insurance
• 401K matching
• Company vehicle and gas card
• Hotel costs + per diem for food if staying overnight
• Work cell phone and iPad
• All necessary tools & equipment
• Acculevel branded shirts
• Paid time off

Supplemental pay types:

• Opportunity for commission/bonus pay

Schedule:

• Monday to Friday

COVID-19 considerations:

How to Apply